Documentation
How we work, and the details behind the deliverables you receive.
Our process
Every transcription is produced by a trained transcriber, then reviewed by a second editor before delivery. The same two-step production-and-review process applies to dubbing, subtitling, captioning, text to voice, and audio translation — a specialist produces the first pass, and a second reviewer checks it against the source material before it's delivered.
What is a timestamp?
A timestamp marks the exact point in an audio or video file where a piece of text belongs — for example [00:04:12] for a line spoken at four minutes and twelve seconds in. We offer interval timestamps (every set number of seconds), speaker-change timestamps (a new mark whenever the speaker changes), or a custom interval you request.
File formats we use
We accept most common audio and video formats, including MP3, WAV, MP4, and MOV. Transcripts are delivered in Word, PDF, or plain text. Subtitles and captions are delivered as SRT, VTT, or other formats depending on your platform, or burned directly into the video if that's what you need.